What types of care services are included?
At The Cove at Thirwood Place we offer three different levels of care. Level 1 services include: three daily meals, daily bedmaking, trash removal, dish washing, apartment checks, medical appointment scheduling and transportation and laundry.
The next two levels we offer include what we consider to be “Activities of Daily Living” at Thirwood Place.
- Showers
- Dressing and undressing
- Assistance with T.E.D Compression Socks
- Wheelchair transport/export
- Incontinence care/toileting
- Colostomy care,
- Frequent personal administration.
Level 2 includes all the services of Level 1 in addition to four or less Activities of Daily Living.
Level 3 includes all the services of Level 1 in addition to five or more Activities of Daily Living.
Do you have memory care?
We do not offer memory care. That is why we take our assessment process so seriously. We would never want to move someone in who wouldn’t be able to get the care they require at Thirwood Place.
How do your emergency response systems work/How do you manage emergencies?
Each apartment has an emergency pull chain in the kitchen and full bathroom and a button in the bedroom. These devices are connected to the Thirwood computer system and if activated are announced on two way radios that Security and Cove staff are carrying. Staff are trained to respond quickly. The staff will assess the situation and call EMS if needed. Residents are also issued an emergency pendant at move in either on a wristband or necklace. These devices work the same way as the pull chains and buttons. Residents can also call to report emergencies as staff are available and answer the phone 24 hours a day.
Will I be notified if my family member is sick or injured? If so, how?
A list is kept of emergency contacts for each resident. If the resident is sent to the hospital staff will call to notify the family as soon as possible.
What daily security measures are taken to ensure everyone is safe?
Our security team and nurses’ aids are available to our Assisted Living residents at all time and step-in when they are needed. Our residents also have pendants that they wear on their wrist or around their neck in the event that they fall or need assistance from the Thirwood team.
Do your activities offer cognitive stimulation?
Our extensive activities calendar offers things that are both physically and cognitively stimulating. For example, we have balance class and chair yoga, in addition to word games and other games like BINGO and Rummikub that stimulate the brain. In Assisted Living both our activities coordinators and outside instructors have an awareness of which residents attend certain activities. That way, if someone appears to be late, the instructor will call their apartment to remind them and make sure everything is okay.
What if my spouse needs Assisted Living but I do not?
At Thirwood Place we do not split up couples. If one person in the couple requires Assisted Living based on their assessment, we would move them into Assisted Living together. This way, the spouse that needs the care can receive it from us, freeing up the other spouse to do the things they enjoy, alleviating care giver burnout.
What does my entrance fee cover?
The entrance fee retains your chosen residence and funds the community’s care continuum and long-term capital improvements. Therefore, it’s your investment in your future care. Depending on the contract you select, a large portion of your entrance fee is returned to you, or to your estate, when you leave the community.
Is Thirwood Place private pay?
Yes, Thirwood Place is a private pay community.
Must I purchase a residence?
No. There is a nominal one-time administration fee paid prior to entry and regular monthly fees, but you’ll have no property taxes, town or city utilities, or resale concerns for you or your heirs to worry about. In fact, your residence is a yearly tax deduction.
How do I reserve a residence?
Simply provide a deposit of $1000 with a completed reservation application.
Is my deposit refundable?
Yes. If you change your mind or your plans change prior to moving in, your deposit will be refunded.
May I bring my own furniture?
Yes. All residences are provided unfurnished, and each includes major appliances such as refrigerator, dishwasher, stove, washer, and dryer. You just need to bring everything to make your new home comfortable.
May I have guests in for meals?
Yes. Thirwood Place offers some complimentary meals for residents’ guests.
May I have overnight guests?
Yes. Guests may stay in your apartment, and we offer cots for extra visitors. Resident guests may also stay in one of our hotel-style guest suites for a nightly rate.
May I bring a pet?
Well-behaved dogs and cats are welcome to live at Thirwood Place in designated apartments. Pets must be properly cared for.
Who’s in charge of Thirwood’s activities?
Our activities coordinator is a gifted professional organizer. You may expect a splendid assortment of events, including speaker series, musical performances, and wine tastings. Resident suggestions are encouraged!
Is transportation always available?
Yes, Thirwood offers several options:
- Transportation on a rotating schedule to medical appointments within a ten-mile radius
- Weekly trips to local supermarkets and pharmacies
- A weekly bus loop to handle your other shopping and service needs
- Transportation to nearby local places of worship
- Frequent special excursions and trips to local destinations, restaurants, and points of interest
